About Our Company
At Gem Digital Solutions, we are proud to serve Idaho.
Things To Know
Mission
Mission Statement: To Provide Idaho With A Better Tech Solution.
At Gem Digital Solutions our mission is to provide Idaho businesses and individuals with an all-in-one package for their tech needs. Giving Idaho an advantage in the tech industry at a lower price tag than our competitors.
Core Values
Here we have simple yet firm values, they play a key role not only in the way we do business but also how we live our lives.
Integrity: We ensure that every job is done the right way
Accountability: Accept responsibility for every action and guarantee promises are met on time
Curiosity: Always be hungry for knowledge, keeping on top of cutting edge technologies.
Fairness: Everyone is held to same standard, and our work always has a consistant quality
History
Gem Digital Solutions is a young and ambitious Company. Founded in 2024 we are seeking to partner with key industries in Idaho, providing low cost tech solutions that exceed our client's expectations.
Founders
Gem Digital Solutions was founded by Issiah Banda and Brandon Thatcher. Both are native Idahoans and have beautiful families.
Guarentees
Though we may be a new company we are determined to prove ourselves. We are no stanger to hard work and offer multiple guarentees that set us apart.
General:
- Prices: We guarantee fixed pricing for our services. Once we agree on a price, there will be no hidden fees.
IT:
- Crisis Response: We guarantee that we will be available and respond quickly to any major event in your network.
- Technical Support: We guarantee a response time of no more than 24 hours for all support inquiries.
Software:
- Maintenance: We guarantee free software updates for 12 months after deployment to ensure your solution stays current.
- Money-Back: We offer a 30-day money-back guarantee on all our software solutions if they do not meet your business needs.
- Compatability: We guarantee that our software will be compatible with all the platforms and systems specified in the project requirements.
Repairs:
- Warranty: All device repairs come with a 90-day warranty. If the issue persists or a new one arises, we'll fix it for free.
Frequently Asked Questions
In-person work would include services like hardware installations. Don't worry almost all other services we offer can be facilitated online or through mail.
