About Our Company

At Gem Digital Solutions, we are proud to serve Idaho.

Company Vision

Things To Know

Mission

Mission Statement: To bring reliable networking and tech solutions to the people and businesses of Idaho.

Gem Digital Solutions exists to meet the growing demand for trustworthy, hands-on IT services — especially where cabling, network configuration, and on-site support are needed. We aim to be a known and respected name across Idaho for dependable work, honest service, and real-world results.

Core Values

These values guide our work and the way we interact with every client:

Integrity: Do the right thing, even if no one’s watching.
Service: Treat every client with care and every job like it matters — because it does.
Curiosity: Stay hungry to learn. This industry never stops moving, and neither do we.
Precision: Whether it's a cable run, a device configuration, or a network test — details matter.
Faith: The work we do is a reflection of the values we hold. Humility, respect, and honesty are foundational here.

History

Gem Digital Solutions was founded in 2024 with a simple idea: people deserve better when it comes to their networks and technology. What started as small jobs for friends and neighbors grew into a business focused on solving real technical problems — especially where hands-on expertise is needed. We’re still growing, but the goal remains the same: be the team people trust to get the job done right.

Founder

Gem Digital Solutions is owned and operated by Issiah Banda, a dedicated network technician, tech enthusiast, and family man based in Caldwell, Idaho. Issiah has a passion for how systems connect — from the physical structure of a cable run to the invisible handshake between routers, switches, and firewalls.

With hands-on experience in field installation, IT support, and network design, Issiah started Gem Digital with the belief that people deserve dependable, clear, and honest tech work. Whether you're a homeowner needing a clean media panel, or a business setting up a reliable network, Issiah brings care and competence to every job.

Looking Ahead

While networking and tech infrastructure remain our focus, we’re building toward a future where Gem Digital can also offer hardware sales, on-site support contracts, and possibly expand into audiovisual and security systems.

We’re not in a rush to grow — we’re focused on doing good work first. If you're in Idaho and want someone who shows up, gets it right, and follows through, give us a call. This is only the beginning.

Frequently Asked Questions

We specialize in Cat5e and Cat6 ethernet cabling for residential, commercial, and industrial spaces. Our services include cable runs, terminations, patch panel setup, labeling, dressing, and faceplate installations — all done with a focus on clarity, efficiency, and performance.

Yes. Whether you're building from the ground up or renovating, we can design and install structured cabling that fits your layout and future-proofs your network for high-speed internet, home automation, or office use.

Absolutely. We offer media panel and network closet cleanups, cable management, labeling, and optimization. If your wiring is a mess or hard to troubleshoot, we can bring order and reliability to your setup.

Yes, we install point-to-point (PtP) wireless systems for buildings that need connectivity across driveways, yards, or separate structures. This is ideal for shop buildings, detached offices, or barns.

We’re vendor-neutral and work with quality brands based on your needs and budget. For wireless installs, we’ve worked with Cambium Networks, Ubiquiti, and TP-Link Deco systems. For cabling, we use outdoor-rated, shielded cabling when needed, and test all lines for performance.

Yes. We troubleshoot weak signals, slow speeds, device connectivity issues, and physical wiring problems. Whether it’s a simple fix or a full system redesign, we can help you get stable, reliable internet service.

Yes, we provide small-scale custom software solutions, including dashboards, web apps, and automation tools for businesses. If you're a small company looking to track finances, streamline workflows, or manage inventory, we can build something tailored to you.

We offer labeled diagrams, device placement maps, and cable lists upon request. Documentation ensures your system can be serviced easily down the line, whether by us or another technician.

Yes. Gem Digital Solutions LLC is a registered Idaho business. We carry liability insurance and follow industry standards for safety and data integrity.

You can use the contact form on our website, call us directly, or reach out via email. Include the type of service you're looking for and any photos or plans if available — we’ll follow up promptly to schedule an assessment or provide a quote.